Public Administrations

Public administrations sector

Public administrations seek maximum management efficiency and competitiveness, optimising resources and costs to the utmost. In this context, consultancy and the externalisation of processes are two tools that improve the Public Administration’s efficiency, reaching a high level of service quality.

At Servicio Móvil we develop specific logistics services, document management and BPO solutions for all types of public administrations, institutions, foundations and cultural institutions: libraries, archives…

Solutions

Logistics

  • Consultancy services, redesign, implementation and externalisation of logistics processes
  • In-house logistics
  • Management of promotional and accessory material for events, marketing actions and SP activities
  • Automation of warehouse processes
  • Expansion of infrastructure: major relocations
  • Logistics platform management and automation systems, distribution centres and transportation
  • Turnkey projects
gestion

Information management

  • Document consultancy service
  • Document management: custody, file management, file organisation and document processing
  • Document digitising and data processing
  • Information systems: implementation of integral information systems contemplating data processing throughout its life cycle
bpo

Business Process Outsourcing

  • Management of back and front office administrative processes
  • Claims services, Service Desk, Call Centre…
  • Correspondence management, mailroom and mail dispatch

Technology

  • Consultancy services
  • Development of customised software
  • Integration of solutions and information systems
  • Provision of technological equipment aimed at central warehouses
  • Cloud solutions – cloud computing

Success stories